SoftDev Named as an OrangeSlices’ 2024 Elev8 GovCon Honoree

SoftDev Incorporated has just been recognized as being among OrangeSlices’ 2024 Elev8 GovCon honorees.

The Federal GovCon sector continues to be one of the most complex and competitive marketplaces in the world and the consistent and long-term winners of today and tomorrow are those companies which understand they must not only bring to the table efficient and effective solutions, but also a corporate culture that demonstrates their own excellence, making them a beacon for talent, for partners, and for clients.

The list represents a select list of federal government contractors which have been identified as #doingittherightway based on outstanding results in several key areas:

  • Good Partner - in ways that go above and beyond to provide support, mentorship, engagement, to collaborate, and that bridge the divide, building one successful team to deliver for their client.
  • Growing Your Talent - with a focus is on what is best for the individual.
  • Philanthropy – that is driven by its team, by its focus, and by what is happening the world and communities it works in.
  • Exemplify Innovation – and are guided by principles that understand the status quo is not enough and they must demonstrate they are doing more and doing better.
  • Industry Engagement – that includes multiple aspects including mentorship, giving of time or services, sharing of intel, and will involve people from across the company and be driven by a desire to give back.
  • Inclusive and Diverse - finding ways to have those voices heard, for combining those personalities on shared efforts for the betterment of all involved.
  • Sustainability Practices – demonstrating that everyone must do their part and they have identified and defined ways they can #dobetter for themselves and their government clients.
  • Investment for the Sake of Betterment - putting money behind their commitment to improving the work environment and experience for both internal teams and as it relates to customer delivery.

These characteristics were defined as being drivers to Elev8 GovCon and provide a major competitive edge, to include in higher levels of employee and customer engagement and loyalty which translate into higher growth and profits. The companies recognized above, and the leaders guiding these teams forward, understand what it takes and are models of #doingittherightway.

The official announcement is available here.

About OrangeSlices AI

OrangeSlices AI. Playful Name. Serious about Democratizing Data and Disrupting the GovCon Competitive Intelligence Market. The core mission for OS AI is to identify, share and create timely, actionable and responsible information and data products, tools and resources that 1) are accessible to all organizations and their teams, small to large; 2) will assist Federal government and Industry IT and consulting leaders to more effectively identify and engage with each other; and 3) shine a spotlight on those leaders and companies that are #doingitright

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SoftDev Awarded CMSS Data Management and Analytics Contract

SoftDev was awarded a contract with the Council of Medical Specialty Societies (CMSS) to support their cooperative agreement with the Centers for Disease Control and Prevention (CDC) entitled “Improving Adult Immunization Rates for COVID-19, Influenza, and Routine Adult Vaccinations through Partnerships with Medical Subspecialty Professional Societies” (CDC-RFAIP21-2111). CMSS serves as the lead organization for this project and serves as a catalyst to work with subspecialty societies and 50-70 health care systems to incorporate the CDC’s Standards for Adult Immunization Practice into clinical care and drive adult immunization through guidelines, education, and quality improvement initiatives.

SoftDev will support CMSS and its society partners in identification of metrics, building the infrastructure, collecting data, reporting, data analytics and visualizations, and stakeholder data support for the 50-70 health systems and occupational health partners.

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​​SoftDev’s CDO and ESRD Program Director Awarded Spot on FedHealthIT Top 100 List for 2023​

The FedHealthIT100 honors those individuals recognized for driving change and advancement in the Federal Health Information Technology and Consulting Market. Nominated and chosen by their peers, some common themes among those who were selected include the desire and willingness to challenge conventional wisdom, to go above and beyond, to drive innovation, and to give back to the larger Federal Health IT and Consulting community. SoftDev’s CDO and ESRD Program Director, Michael Kennedy, PhD, is among those named to this prestigious list for 2023 alongside federal contracting stars such as Col. Bobby Saxon, Deputy Director (Deputy CIO), OIT, CMS; Oki Mek, CISO, Microsoft; and Jeff Grant, Deputy Director of Operations, CCIIO, CMS. 

Dr. Kennedy has been a pillar within the End Stage Renal Disease (ESRD) community for over 25 years, focused on driving forward excellence in the ESRD Program. He takes on the challenge of asking hard questions, ensuring the quality of the data, and doing what is right for the ESRD community. In his current role supporting the EQRS PRP&A effort, he has personally spearheaded the cleanup of 1M+ clinical records and has ensured delivery of  >200% of expected releases during PI Planning events. He works cross-agency to spread knowledge and spends much of his personal time disseminating best practices supporting ESRD. Dr. Kennedy actively advocates for CMS and the community to do what is right, not what is easy. 

SoftDev is proud to say that Dr. Kennedy’s dedication and impact is unparalleled in the community. His efforts have bettered the lives of ESRD patients, families, and stakeholders for decades. We congratulate Dr. Kennedy and all of the FedHealthIT Top 100. For the full list of honorees, visit 

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SoftDev Announces ISO/IEC 27001:2013 Certification

ISO certification after an extensive audit of the company’s information security management system. SoftDev’s  ISO/IEC 27001:2013 certification will augment our existing ISO 9001:2015 certification and CMMI-DEV ML3 appraisal.

ISO/IEC 27001:2013 is an international standard to manage information security. The standard was published jointly by the International Organization for Standardization (ISO) and International Electrotechnical Commission (IEC). It details requirements for establishing, implementing, maintaining and continually improving an information security management system (ISMS) with the aim to help organizations make the information assets they hold more secure.

“SoftDev is excited that we can add this new ISO/IEC certification to pursue the highest level of information security and assurance. Although SoftDev is known in the industry for our quality and customer focus, validating our processes through ISO brings an added level of confidence for our customers.” said Robin Kaiser, President & CEO at SoftDev.

Founded in 1999, SoftDev a leading healthcare IT company. The firm is an SBA-certified HUBZone and Woman Owned Small Business (WOSB).

For more information, press only:

Robin Kaiser

(919) 246-4380

For more information on SoftDev’s services:

SoftDev Incorporated

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SoftDev Announces CMS Durable Medical Equipment (DME) Common Electronic Data Interchange (CEDI) Contract Award for Second Time

SoftDev will continue its work in support of the Center for Medicare as we gain this second award to provide services under the CMS Durable Medical Equipment (DME) Common Electronic Data Interchange (CEDI) contract. As the singular subcontractor to National Government Services, Inc., SoftDev provides help desk and systems engineering services support to CEDI users. The CEDI provides a single, electronic front end solution for all Medicare DME suppliers. CEDI works closely with software vendors, billing services, clearinghouses, and Trading Partners (submitters) for their Medicare DME electronic transactions. All DME MAC electronic claims (X12 837P and NCPDP D.0) as well as X12 276 transactions are collected by CEDI. CEDI also returns all DME MAC electronic front end acknowledgements/reports, X12 835 electronic remittance advices and X12 277 claim status response transactions.

In addition to strengthening SoftDev’s help desk portfolio, SoftDev’s ongoing exposure to the CEDI system provides knowledge of CEDI system, user community, and DME MAC electronic claims.

For more information on CEDI, visit

For more information, press only:

Robin Kaiser

(919) 246-4380

For more information on SoftDev’s services:

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SAMHSA IDIQ Award / Domains II and V / Awarded 8/1/22

SoftDev Earns Spot Among SAMHSA IDIQ Awardees  

Baltimore, MD— August 1, 2022 SoftDev Earns Spot Among SAMHSA IDIQ Awardees 

Expanding into a new agency, SoftDev was awarded as a subcontractor on Domain II: Statistical Projects and Domain V: Technical Assistance and Training Projects. The SAMHSA IDIQ will support the core principles and five priority areas outlined by the SAMHSA Strategic Plan FY2019-FY2023. The five priority areas include:  

  1. Combating the Opioid Crisis through the Expansion of Prevention, Treatment, and Recovery Support Services  
  1. Addressing Serious Mental Illness and Serious Emotional Disturbances  
  1. Advancing Prevention, Treatment, and Recovery Support Services for Substance Use  
  1. Improving Data Collection, Analysis, Dissemination, and Program and Policy Evaluation  
  1. Strengthening Health Practitioner Training and Education  

Under Domain II, SoftDev will expand are existing data expertise by delivering sampling designs and statistical methods; acquisition and development of data; analyses of complex quantitative data; and development, implementation, and testing of quality tools. Domain V will expand SoftDev’s technical assistance portfolio with services including the maintenance of training programs; development of technical assistance and training materials and mechanisms; and the provision of all related services necessary to implement high quality technical assistance.  

SoftDev is honored to support Econometrica, LLC, [make name link to this url:] as our prime on this important contract vehicle, and to utilized data to improve lives through better outcomes in mental and behavioral health.  

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ESRD Help Desk Program Named as a FedHealthIT Innovation Award Recipient

FedHealthIT published its list of 8th Annual FedHealthIT Innovation Award winners. Among those named was SoftDev’s prime effort, the ESRD Help Desk. This award recognizes and honors the Federal Health technology and consulting community by celebrating programs nominated and selected by their peers for driving innovation and results across the Department of Veterans Affairs, Military Health, Health and Human Services, and Centers for Medicare and Medicaid Services.

The ESRD Help Desk supports the Center for Medicare’s purpose by providing ESRD Subject Matter Expertise and case management services to Medicare Advantage plans when a plan assumes improper Medicare payment. In collaboration with CMS, SoftDev has delivered process innovation that has matured and expedited data reconciliation at a far faster pace. The significance of these cases is that each case represents beneficiary lives– patients with ESRD – which have financial implications on their payments for treatment. The Medicare Advantage Organizations (MAOs) have expressed tremendous support and gratitude for the new process and the quick resolution to ESRD patient claim issues that have existed for many years. SoftDev is proud to have delivered these improvements to the community and, at the same time, honored our mission to improve lives. We recognize and thank our ESRD Help Desk team, including our leads Michael Kennedy, PhD, Danny Grandison, Nancy Carlson, MPA, Cindy Smith, and Patrice Riley for all their thought leadership, hard work, and dedication to the ESRD Community.

This 2022 FedHealthIT Innovation award represents the sixth such award to SoftDev in four years. SoftDev has been recognized in 2018, 2020, and 2021 for innovation delivered on the following programs:  CMS / CROWN Data Discrepancy Support (2 awards), CMS / Alignment of the Quality and Public Reporting Programs and Websites (2 awards), and AHRQ / Medical Expenditure Panel Survey – Household Component Health Policy Booklet Abstraction.

2022 FedHealthIT Innovation Award Winners

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Robin Kaiser Named as FedHealthIT 100 Hall of Fame Honoree

FedHealthIT published its list of honorees for the 2021 FedHealthIT 100 Hall of Fame today. Among those named was SoftDev President and CEO, Robin Kaiser. This honor represents a distinct group of individuals who have distinguished themselves time and time again as winners of the FedHealthIT100 awards for the impact they are making within the Federal Health community and in support of Federal Health missions. Through her ongoing service to the mission of the End Stage Renal Disease (ESRD) Program, Ms. Kaiser’s impact has been to improve the lives of ESRD beneficiaries, their families, providers, and the federal contractors that support them. SoftDev is extremely proud to see her name among such a distinguished list of players within our industry. As we look forward to the future, we are excited to continue to support Ms. Kaiser and this mission.

The 2022 FedHealthIT100 Hall of Fame


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SoftDev Ranks on Inc. Magazine’s Annual List of America’s Fastest-Growing Private Companies for 4th Time

INC. magazine revealed that SoftDev is No. 4333 on its annual Inc. 5000 list, the most prestigious ranking of the nation’s fastest growing private companies. SoftDev ranked No. 55 in Baltimore, No. 122 in Maryland, and No. 163 among Government Services companies. The list represents a unique look at the most successful companies within the American economy’s most dynamic segment—its independent small businesses. 

Not only have the companies on the 2021 Inc. 5000 been very competitive within their markets, but this year’s list also proved especially resilient and flexible given 2020’s unprecedented challenges. Among the 5,000, the average median three-year growth rate soared to 543 percent, and median revenue reached $11.1 million. Together, these companies added more than 610,000 jobs to the U.S. economy over the past three years. The top 500 companies are featured in the September issue of Inc., which will be available on newsstands August 20th. 

“The 2021 Inc. 5000 list feels like one of the most important rosters of companies ever compiled,” says Scott Omelianuk, editor-in-chief of Inc. “Building one of the fastest-growing companies in America in any year is a remarkable achievement. Building one in the crisis we’ve lived through is just plain amazing. This kind of accomplishment comes with hard work, smart pivots, great leadership, and the help of a whole lot of people.” 

Complete results of the Inc. 5000, including company profiles and an interactive database that can be sorted by industry, region, and other criteria, can be found at 

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SoftDev Announces ISO 9001:2015 Certification

SoftDev is proud to announce that it has earned ISO 9001:2015 certification after an extensive audit of the company’s internal operations. Adoption of this quality management system is a strategic decision to enhance our overall performance and ensure that we continue to provide our customers with the high-quality services and products we are known for. SoftDev’s ISO 9001:2015 certification will augment our existing CMMI-DEV ML3 certification.

ISO 9001:2015 is a globally recognized quality management standard developed and published by the International Organization for Standardization (ISO). This standard provides a model that organizations of all types and sizes can use for building an effective quality management system. Built on various quality management principles including a strong focus on customers, an involvement of high-level organization management, a process approach, and an ongoing improvement of the process, ISO 9001:2015 helps ensure that customers get consistent, high-quality products and services.

“SoftDev is excited that we can add this new ISO 9001:2015 certification in conjunction with our CMMI certification to pursue the highest level of quality. Although SoftDev is known in the industry for our quality and customer focus, validating our processes through ISO 9001:2015 brings an added level of confidence for our customers,” said Robin Kaiser, President at SoftDev.

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SoftDev Incorporated

  415 Pine Ave, Suite 103, Albany, GA 31701

  Phone: (919) 246-4390
  Fax: (919) 375-0093

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