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ESRD Help Desk Program Named as a FedHealthIT Innovation Award Recipient

FedHealthIT published its list of 8th Annual FedHealthIT Innovation Award winners. Among those named was SoftDev’s prime effort, the ESRD Help Desk. This award recognizes and honors the Federal Health technology and consulting community by celebrating programs nominated and selected by their peers for driving innovation and results across the Department of Veterans Affairs, Military Health, Health and Human Services, and Centers for Medicare and Medicaid Services.

The ESRD Help Desk supports the Center for Medicare’s purpose by providing ESRD Subject Matter Expertise and case management services to Medicare Advantage plans when a plan assumes improper Medicare payment. In collaboration with CMS, SoftDev has delivered process innovation that has matured and expedited data reconciliation at a far faster pace. The significance of these cases is that each case represents beneficiary lives– patients with ESRD – which have financial implications on their payments for treatment. The Medicare Advantage Organizations (MAOs) have expressed tremendous support and gratitude for the new process and the quick resolution to ESRD patient claim issues that have existed for many years. SoftDev is proud to have delivered these improvements to the community and, at the same time, honored our mission to improve lives. We recognize and thank our ESRD Help Desk team, including our leads Michael Kennedy, PhD, Danny Grandison, Nancy Carlson, MPA, Cindy Smith, and Patrice Riley for all their thought leadership, hard work, and dedication to the ESRD Community.

This 2022 FedHealthIT Innovation award represents the sixth such award to SoftDev in four years. SoftDev has been recognized in 2018, 2020, and 2021 for innovation delivered on the following programs:  CMS / CROWN Data Discrepancy Support (2 awards), CMS / Alignment of the Quality and Public Reporting Programs and Websites (2 awards), and AHRQ / Medical Expenditure Panel Survey – Household Component Health Policy Booklet Abstraction.

2022 FedHealthIT Innovation Award Winners

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Robin Kaiser Named as FedHealthIT 100 Hall of Fame Honoree

FedHealthIT published its list of honorees for the 2021 FedHealthIT 100 Hall of Fame today. Among those named was SoftDev President and CEO, Robin Kaiser. This honor represents a distinct group of individuals who have distinguished themselves time and time again as winners of the FedHealthIT100 awards for the impact they are making within the Federal Health community and in support of Federal Health missions. Through her ongoing service to the mission of the End Stage Renal Disease (ESRD) Program, Ms. Kaiser’s impact has been to improve the lives of ESRD beneficiaries, their families, providers, and the federal contractors that support them. SoftDev is extremely proud to see her name among such a distinguished list of players within our industry. As we look forward to the future, we are excited to continue to support Ms. Kaiser and this mission.

The 2022 FedHealthIT100 Hall of Fame

 

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SoftDev Ranks on Inc. Magazine’s Annual List of America’s Fastest-Growing Private Companies for 4th Time

INC. magazine revealed that SoftDev is No. 4333 on its annual Inc. 5000 list, the most prestigious ranking of the nation’s fastest growing private companies. SoftDev ranked No. 55 in Baltimore, No. 122 in Maryland, and No. 163 among Government Services companies. The list represents a unique look at the most successful companies within the American economy’s most dynamic segment—its independent small businesses. 

Not only have the companies on the 2021 Inc. 5000 been very competitive within their markets, but this year’s list also proved especially resilient and flexible given 2020’s unprecedented challenges. Among the 5,000, the average median three-year growth rate soared to 543 percent, and median revenue reached $11.1 million. Together, these companies added more than 610,000 jobs to the U.S. economy over the past three years. The top 500 companies are featured in the September issue of Inc., which will be available on newsstands August 20th. 

“The 2021 Inc. 5000 list feels like one of the most important rosters of companies ever compiled,” says Scott Omelianuk, editor-in-chief of Inc. “Building one of the fastest-growing companies in America in any year is a remarkable achievement. Building one in the crisis we’ve lived through is just plain amazing. This kind of accomplishment comes with hard work, smart pivots, great leadership, and the help of a whole lot of people.” 

Complete results of the Inc. 5000, including company profiles and an interactive database that can be sorted by industry, region, and other criteria, can be found at www.inc.com/inc5000. 

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SoftDev Announces ISO 9001:2015 Certification

SoftDev is proud to announce that it has earned ISO 9001:2015 certification after an extensive audit of the company’s internal operations. Adoption of this quality management system is a strategic decision to enhance our overall performance and ensure that we continue to provide our customers with the high-quality services and products we are known for. SoftDev’s ISO 9001:2015 certification will augment our existing CMMI-DEV ML3 certification.

ISO 9001:2015 is a globally recognized quality management standard developed and published by the International Organization for Standardization (ISO). This standard provides a model that organizations of all types and sizes can use for building an effective quality management system. Built on various quality management principles including a strong focus on customers, an involvement of high-level organization management, a process approach, and an ongoing improvement of the process, ISO 9001:2015 helps ensure that customers get consistent, high-quality products and services.

“SoftDev is excited that we can add this new ISO 9001:2015 certification in conjunction with our CMMI certification to pursue the highest level of quality. Although SoftDev is known in the industry for our quality and customer focus, validating our processes through ISO 9001:2015 brings an added level of confidence for our customers,” said Robin Kaiser, President at SoftDev.

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​AQPRPW Named as a FedHealthIT Innovation Award Recipient for Second Time

FedHealthIT published its list of 7th Annual FedHealthIT Innovation Award winners. Among those named was SoftDev’s prime effort, the Alignment of Quality Reporting Programs and Websites (AQPRPW). This marks the second consecutive year that AQPRPW has been recognized for is innovation and impact to the CMS mission. The FedHealth IT Innovation award recognizes and honors the Federal Health technology and consulting community by celebrating programs nominated and selected by their peers for driving innovation and results across the Department of Veterans Affairs, Military Health, Health and Human Services, and Centers for Medicare and Medicaid Services. 

CMS embraces the belief that making data available and accessible can improve health outcomes in a myriad of ways. With an eye on modernization, improved Digital Services and cost containment, CMS, through AQPRPW, worked diligently to utilize HCD to elevate and streamline its Compare Website Tool suite. AQPRPW cultivated trusting working relationships between OC/CCSQ, ensured mission focus, and aligned stakeholders. By embracing HCD tenets within the project, focus on bringing HCD to life as a result of the project was natural. This furthered movement toward “One CMS” and modernization across the public reporting spectrum while realizing true return on investment.  

SoftDev’s Agency for Healthcare Research and Quality (AHRQ) Medical Expenditure Panel Survey – Household Component Health Policy Booklet (MEPS-HC HPB) Abstraction effort was also named on the 2021 Awardee list. The 2021 FedHealthIT Innovation awards received by SoftDev represent the fourth and fifth such award to SoftDev in three years. SoftDev was recognized in 2018 and 2020 for innovation delivered on the following programs:  CMS / CROWN Data Discrepancy Support (2 awards) and CMS / Alignment of the Quality and Public Reporting Programs and Websites (1 previous award). 

SoftDev congratulates all FedHealthIT Innovation Award winners. For a full list of awardees, visit https://www.fedhealthit.com/2021/05/2021-fedhealthit-innovation-award-winners-announced/.   

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SoftDev Achieves Inc. Magazine’s List of the Fastest-Growing Private Companies in the D.C. Metro Region

Inc. magazine today revealed that SoftDev Incorporated (SoftDev) is No. 240 on its second annual Inc. 5000 Regionals: D.C. Metro list, the most prestigious ranking of the fastest-growing Washington, D.C., area-based private companies. Born of the annual Inc. 5000 franchise, this regional list represents a unique look at the most successful companies within the D.C. area economy’s most dynamic segment—its independent small businesses.

“I am extremely proud for SoftDev to be listed among the Inc. Magazine’s List of the fastest growing private companies in the D.C. Metro region. SoftDev relocated to Baltimore from the Raleigh, NC area in early 2020. The D.C. Metro region is an extremely competitive marketplace and our success here shows that we are primed to grow and scale even further.”, said Robin Kaiser, SoftDev’s President & CEO.

The companies on this list show stunning rates of growth across all industries in the Washington, D.C., region. Between 2017 and 2019, these 250 private companies had an average growth rate of 211 percent and, in 2019 alone, they employed more than 120,000 people and added nearly $15 billion to the D.C. area economy. Companies based in major metro areas—Baltimore, Maryland, the Washington, D.C. area, and Richmond, Virginia—brought in the highest revenue overall.

Complete results of the Inc. 5000 Regionals: D.C. Metro, including company profiles and an interactive database that can be sorted by industry, metro area, and other criteria, can be found at https://www.inc.com/inc5000/regionals/washington-dc.

“This list proves the power of companies in the Washington, D.C. area no matter the industry,” says Inc. editor in chief Scott Omelianuk. “The impressive revenues and growth rates prove the insight and diligence of CEOs and that these businesses are here to stay.”

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SoftDev Wins EQRS PRP&A Contract

SoftDev is continuing our support of the End Stage Renal Disease (ESRD) community as a subcontractor to SemanticBits on the much-anticipated End Stage Renal Disease Quality Reporting System (EQRS) Patient Registry Portal and Analytics (PRP&A) effort. EQRS serves as the National Patient Registry and Quality Improvement Tool for the CMS ESRD Program, supporting a number of functions, including acting as the foundation for quality measure data that supports the ESRD Network Program’s Quality Improvement activity data. This system is a critical component in CMS’ efforts to support ESRD patients across the nation. The EQRS PRP&A effort consists of two primary divisions of architectural responsibility: (1) data collection and reporting to external end users, and (2) data integration, analytics, and reporting to internal stakeholders.  

SoftDev has been chosen for this work given our deep ESRD data / program knowledge and skilled data validation processes. With a team led by ESRD Subject Matter Expert Michael Kennedy, PhD., we are committed to enhancing the integrity of EQRS data and serving the broader ESRD community. SoftDev is excited to continue our relationship with CMS’ Center for Clinical Standards and Quality (CCSQ) Information Systems Group (ISG) as we collaborate on this important work.  

Founded in 1999, SoftDev is a leading healthcare IT company. The firm is a Woman-Owned Small Business (WOSB) and has maintained HUBZone certification continually since 2007. 

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Robin Kaiser Named as a 2021 FedHealthIT Top 100 Honoree

The FedHealthIT100 honors those individuals recognized for driving change and advancement in the Federal Health Information Technology and Consulting Market. Nominated and chosen by their peers, some common themes among those who were selected include the desire and willingness to challenge conventional wisdom, to go above and beyond, to drive innovation, and to give back to the larger Federal Health IT and Consulting community. SoftDev’s President and CEO, Robin Kaiser, is among those named to this prestigious list for the third consecutive year.  

Ms. Kaiser has continuously served the End Stage Renal Disease (ESRD) community for over 20 years. With focus on improving the quality of ESRD data and, therefore, enhancing the ESRD beneficiary experience, Ms. Kaiser has worked diligently across numerous CMS initiatives. SoftDev congratulates Ms. Kaiser and all of the FedHealthIT Top 100. For the full list of honorees, visit https://www.fedhealthit.com/2020/11/the-2021-fedhealthit100/  

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SoftDev Announces ESRD Help Desk – HUBZone Contract Award

SoftDev continues to prove its placement as the End Stage Renal Disease (ESRD) Program data quality expert with a competitive HUBZone award for the CMS ESRD Help Desk contract. This effort brings SoftDev’s ESRD expertise to the Center for Medicare (CM), supporting CM in its data quality interests. With streamlined processes and the added benefit of cognitive solutions, SoftDev is excited to bring innovative ideas forward for the ongoing benefit of the ESRD Program across the nation.  “SoftDev is invested in making sure the ESRD community has what it needs – from every perspective. With AI and ML in our toolset, we can operate at lightning speed without compromising on quality. This is an exciting time for me, personally, and for my team. I could not be prouder of what we have achieved. The SoftDev team has continued to demonstrate its creativity with new ideas and innovations that serve the interests of CMS, , providers, and patients tackling kidney disease,” stated Robin Kaiser, President at SoftDev.

The ESRD Help Desk supports CM’s mission by providing case management services to Medicare Advantage and Prescription Drug Plans (MAPDs) that ensure proper payment under the ESRD Program. The ESRD Program continues to account for a significant portion of the Medicare budget, approximately 7% of the Medicare fee-for-service spending despite representing less than 1% of the total Medicare population. At the same time, ESRD Patient populations are increasing by 5% and the number of dialysis providers increase by almost 7% annually, impacting the burden of data submissions for dialysis providers to increase proportionally. Given these complicating factors, CM requires clear confidence in that ability to reconcile discrepancies and ensure proper payments are made through the ESRD Help Desk.

Founded in 1999, SoftDev a leading healthcare IT company. The firm is an SBA-certified HUBZone and Woman Owned Small Business (WOSB).

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Inc. Magazine Unveils Its Annual List of America’s Fastest-Growing Private Companies—the Inc. 5000

For the 3rd Time, SoftDev Appears on the Inc. 5000,

Ranking No. 3,869 With Three-Year Revenue Growth of 92.12 Percent

Inc. magazine today revealed that SoftDev Incorporated (SoftDev) is No. 3,869 on its annual Inc. 5000 list, the most prestigious ranking of the nation’s fastest-growing private companies. The list represents a unique look at the most successful companies within the American economy’s most dynamic segment—its independent small businesses.

“Being on the Inc. 5000 list three times is a significant achievement. It demonstrates the results of our hard work to expand our portfolio and delve into new federal agencies and gain new customers. I am extremely proud of SoftDev’s growth due to the tremendous performance of our staff. I am also grateful for the support of our customers and their trust in our ability to deliver.” said Robin Kaiser, SoftDev President.

Not only have the companies on the 2020 Inc. 5000 been very competitive within their markets, but the list shows staggering growth compared with prior lists as well. The 2020 Inc. 5000 achieved an incredible three-year average growth of over 500 percent, and a median rate of 165 percent. The Inc. 5000’s aggregate revenue was $209 billion in 2019, accounting for over 1 million jobs over the past three years.

Complete results of the Inc. 5000, including company profiles and an interactive database that can be sorted by industry, region, and other criteria, can be found at www.inc.com/inc5000.

“The companies on this year’s Inc. 5000 come from nearly every realm of business,” says Inc. editor-in-chief Scott Omelianuk. “From health and software to media and hospitality, the 2020 list proves that no matter the sector, incredible growth is based on the foundations of tenacity and opportunism.”

The annual Inc. 5000 event honoring the companies on the list will be held virtually from October 23 to 27, 2020. As always, speakers will include some of the greatest innovators and business leaders of our generation.

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NAICS Codes

518210

519130

523920

541511

541512

541519 *

541611

541618

541690

541720

541910

541990

611420

611430

611699

611710

624310

* Primary NAICS Code

SoftDev

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