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Robin Kaiser Named as FedHealthIT 100 Hall of Fame Honoree

FedHealthIT published its list of honorees for the 2021 FedHealthIT 100 Hall of Fame today. Among those named was SoftDev President and CEO, Robin Kaiser. This honor represents a distinct group of individuals who have distinguished themselves time and time again as winners of the FedHealthIT100 awards for the impact they are making within the Federal Health community and in support of Federal Health missions. Through her ongoing service to the mission of the End Stage Renal Disease (ESRD) Program, Ms. Kaiser’s impact has been to improve the lives of ESRD beneficiaries, their families, providers, and the federal contractors that support them. SoftDev is extremely proud to see her name among such a distinguished list of players within our industry. As we look forward to the future, we are excited to continue to support Ms. Kaiser and this mission.

The 2022 FedHealthIT100 Hall of Fame

 

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SoftDev Announces ESRD Help Desk – HUBZone Contract Award

SoftDev continues to prove its placement as the End Stage Renal Disease (ESRD) Program data quality expert with a competitive HUBZone award for the CMS ESRD Help Desk contract. This effort brings SoftDev’s ESRD expertise to the Center for Medicare (CM), supporting CM in its data quality interests. With streamlined processes and the added benefit of cognitive solutions, SoftDev is excited to bring innovative ideas forward for the ongoing benefit of the ESRD Program across the nation.  “SoftDev is invested in making sure the ESRD community has what it needs – from every perspective. With AI and ML in our toolset, we can operate at lightning speed without compromising on quality. This is an exciting time for me, personally, and for my team. I could not be prouder of what we have achieved. The SoftDev team has continued to demonstrate its creativity with new ideas and innovations that serve the interests of CMS, , providers, and patients tackling kidney disease,” stated Robin Kaiser, President at SoftDev.

The ESRD Help Desk supports CM’s mission by providing case management services to Medicare Advantage and Prescription Drug Plans (MAPDs) that ensure proper payment under the ESRD Program. The ESRD Program continues to account for a significant portion of the Medicare budget, approximately 7% of the Medicare fee-for-service spending despite representing less than 1% of the total Medicare population. At the same time, ESRD Patient populations are increasing by 5% and the number of dialysis providers increase by almost 7% annually, impacting the burden of data submissions for dialysis providers to increase proportionally. Given these complicating factors, CM requires clear confidence in that ability to reconcile discrepancies and ensure proper payments are made through the ESRD Help Desk.

Founded in 1999, SoftDev a leading healthcare IT company. The firm is an SBA-certified HUBZone and Woman Owned Small Business (WOSB).

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SoftDev Announces AHRQ Medical Expenditure Survey Household Component (MEPS-HC) Health Policy Booklet Abstraction Task Order Award

SoftDev proudly announced today that the U.S. Agency for Healthcare Research and Quality (AHRQ) awarded SoftDev the Medical Expenditure Survey Household Component (MEPS-HC) Health Policy Booklet Abstraction task order. As prime contractor on this 16-month contract, SoftDev will support activities to develop an abstraction tool and database of health insurance policy information abstracted from Summary of Benefits and Coverage (SBC) and other policy documents collected from households participating in the Household Component of the Medical Expenditure Survey. Data on health insurance coverage generosity from this file will be useable alone or in conjunction with other MEPS files for different analytic purposes.  For example, the analyst may enhance their research by linking to person characteristics or data identifying private insurance coverages held and individuals’ experiences with plans.

SoftDev is excited to lead this effort not only because it allows us to work with AHRQ, an influential Federal health research agency, but also because the project will demonstrate yet another avenue where data can be utilized to better inform decision-makers regarding our healthcare system. We look forward to providing AHRQ with a sound, insightful solution that reflects our culture of delivering cost-effective, high-quality work. “As always, SoftDev is just so proud to be chosen by AHRQ to do this work. We believe strongly that our team and our solution will deliver the needed data in the best possible format so that AHRQ can do their good work,” said Robin Kaiser, President at SoftDev.

Founded in 1999, SoftDev a leading healthcare IT company. The firm is an SBA-certified HUBZone and Economically Disadvantaged Woman Owned Small Business (EDWOSB).

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SoftDev selected as a Prime awardee of the Network of Quality Improvement and Innovation Contractor.

The Centers for Medicare & Medicaid Services selected SoftDev as a Prime awardee of the Network of Quality Improvement and Innovation Contractor. This designation will allow NQIICs to bid on Task Orders over the next five years.  As a Prime NQIIC awardee partnering with other Quality Improvement contractors under the new CMS Indefinite Delivery/Indefinite Quantity (IDIQ) contract mechanism to support quality improvement efforts, each NQIIC may serve as:

  • Quality Improvement Experts
  • Facilitators/change agents for healthcare transformation by achieving bold aims at a high value
  • Innovators of quality improvement

As a NQIIC awardee, SoftDev, has demonstrated healthcare quality improvement expertise. Services supported by some of the NQIIC awardees may include:

  • Provide direct technical assistance in specific areas of healthcare quality improvement (e.g., patient safety, opioid misuse, nursing home quality, etc.)
  • Seek and gain commitments from patients, providers and stakeholders to achieve aims
  • Use a Human Centered Design that involves teaming with patient and family members to improve healthcare processes and outcomes.
  • Focused on helping providers and healthcare organizations to achieve quantitative results for improved outcomes, lower costs, better care, less provider burden, greater transparency and more.
  • Supporting a diverse array of organizations and populations, including: rural providers, vulnerable beneficiaries, clinical practices, hospitals, nursing homes, dialysis facilities and more.
  • Support providers in efficient use of Health Information Technology and interoperability
  • Serve as backbone organizations to form and engage Community Coalitions
  • Convene and support Learning and Action Networks (LANs)

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SoftDev Announces CMS Alignment of Quality and Public Reporting Programs and Websites Support MIDS Task Order Award

SoftDev proudly announced today that the Centers for Medicare & Medicaid Services (CMS) awarded SoftDev its first task order on the critical Measure Instrument Development Support (MIDS) IDIQ, the Alignment of Quality and Public Reporting Programs and Websites Support. As the prime contractor on this 5-year effort, SoftDev will support ongoing efforts by CMS to align and advance existing quality and public reporting programs and to support the Agency’s efforts to improve and bring synergy to the websites that publicly report information on the quality of hospitals, nursing homes, dialysis facilities, physicians and other practitioners, and home health agencies. By spearheading this effort, SoftDev will continue to demonstrate our commitment to the meaningful delivery of data to CMS, its stakeholders, providers, beneficiaries, and families. We will also expand our portfolio of capabilities to support quality measurement efforts of CMS across settings and programs, serving to maximize the positive impacts to the quality and value of healthcare. “SoftDev is incredibly proud of the team and solution we assembled to execute this project successfully for CMS and are already hard at work. As a new MIDS prime, we are honored to receive this award and work closely with CMS, our partners, and stakeholders,” said Robin Kaiser, President at SoftDev.

Founded in 1999, SoftDev a leading healthcare IT company. The firm is an SBA-certified HUBZone and Economically Disadvantaged Woman Owned Small Business (EDWOSB).

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SoftDev Announces CMS Measure Instrument Development and Support (MIDS) Contract Award

SoftDev today announced that the Centers for Medicare and Medicaid Services (CMS) awarded SoftDev a much coveted spot on the Measure Instrument Development and Support (MIDS) Indefinite Delivery Indefinite Quantity (IDIQ). With this win, SoftDev will expand our portfolio of services within CMS as we act to support task orders to develop, test, refine, revise, maintain, implement, and publicly report care measures. Our expertise in electronic health records and data services management within CMS will empower SoftDev to bring great value to MIDS as a small business prime. “SoftDev is anxious to get to work on MIDS. As a subcontractor on the previous MIDS iteration, we are honored to move into our new role as a prime and to continue to perform in close partnership with CMS and our much-valued industry partners,” said Robin Kaiser, President at SoftDev.

The MIDS IDIQ provides a vehicle to objectively evaluate and promote quality of care within the Federal quality reporting programs by aligning with the Measures Management System (MMS) Blueprint, a comprehensive and structured process for developing and maintaining evidence-based clinical quality measures. This highly technical work requires the expertise and services to perform quality measurement program support activities within a highly structured process. Data collection, analytics, management, and outreach will all serve as key components within task order activities. Under this award, SoftDev will gain added expertise and understanding regarding the clinical quality measures as we act to support meaningful measures, patients over paperwork, and measures that enable greater impact on issues impacting the nation such as the opioid epidemic. The contract is for 10 years, including the 5 year base and one option period.

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SoftDev Announces CROWN Data Discrepancy Support (CDDS) – HUBZone Sole Source Contract Award

SoftDev solidifies its placement as the End Stage Renal Disease (ESRD) Program data quality expert with a second HUBZone sole source award for the CMS CROWN Data Discrepancy Support (CDDS) contract. As CDDS moves into a new phase under the Centers for Clinical Standards and Quality (CCSQ) Information Services Group (ISG) in this third iteration, SoftDev is excited for new opportunities to streamline efforts and identify areas for innovation to better serve CMS and the ESRD community across our nation. “When writing the original white paper that spurred the creation of CDDS, we knew that this project would bring value to the ESRD Program. Reflecting over the past eight years and the work we have done to date, we are proud to know that we were right. Now, with this third iteration, we are more motivated than ever before to continue to serve and focus on reducing provider burden while, ultimately, ensuring ESRD patients’ access to care. With ISG’s guidance, we expect to achieve more great things under CDDS,” stated Robin Kaiser, President at SoftDev.

CDDS supports the ESRD user community which submits data electronically to CMS CROWNWeb. CDDS supports the ESRD Network contractors, dialysis providers nationwide, the QualityNet Help Desk contractor, and the National Renal Administrators Association (NRAA) Health Information Exchange (HIE) by performing case work to resolve and close Tier 3 help desk tickets that require specialized assistance to correct discrepancies in CROWNWeb data submissions. CDDS is responsible for ESRD data governance, data quality, data validity and reliability, and measurement and analysis reporting for the Quality Incentive Program and the Dialysis Facility Compare public reporting website. ESRD Patient populations are increasing by 5% and the number of dialysis providers increase by almost 7% annually, which impacts the burden of data submissions for dialysis providers to increase proportionally. CMS’ annual implementation of additional clinical quality measures has the potential to increase the volume of ESRD patient, clinical and facility data exponentially, making CDDS a project with critical importance within CCSQ.

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SoftDev Announces CIO-SP3 Small Business – HUBZone Group GWAC Contract Award

SoftDev announced today that the National Institutes of Health (NIH) Info Tech Acquisition and Assessment Center (NITAAC) awarded SoftDev a contract on the Chief Information Officer – Solutions and Partners 3 (CIO-SP3) Small Business Government-Wide Acquisition Contract (GWAC) under the HUBZone Group.

SoftDev was awarded in all task areas, which include the following:

  • Task Area 1 – IT Services for Biomedical Research, Health Sciences, and Healthcare
  • Task Area 2 – CIO Support
  • Task Area 3 – Imaging
  • Task Area 4 – Outsourcing
  • Task Area 5 – IT Operations and Maintenance
  • Task Area 6 – Integration Services
  • Task Area 7 – Critical Infrastructure Protection and Information Assurance
  • Task Area 8 – Digital Government
  • Task Area 9 – Enterprise Resource Planning
  • Task Area 10 – Software Development

“SoftDev is thrilled to be selected in the highly lucrative HUBZone group on this contract vehicle and also selected for all 10 Task Areas. We have high expectations that federal agencies will utilize this vehicle as a source for HUBZone competition to help bolster their HUBZone small business goals,” said Robin Kaiser, President at SoftDev.

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SoftDev Announces U.S. Census Bureau Contract Award

SoftDev today announced that the U.S. Census Bureau awarded SoftDev a GSA Schedule 70 order for expert Electronic Health Record (EHR) services. “SoftDev is excited to expand our efforts as a federal partner to serve the Census Bureau to provide innovative, cost effective Health IT solutions to meet the Census Bureau’s mission,” said Robin Kaiser, President at SoftDev.

The Census Bureau is expanding its data acquisition, processing and provisioning activities to support multiple existing and emerging projects, including one high-visibility emerging project that expands research using EHRs. The Census Bureau plans to build an infrastructure with the capability to ingest, process, and track EHRs initially from health information exchanges (HIE) and then expand to other organizations (non-HIE) for electronic health information.

Under this award, SoftDev is excited to provide support in understanding the EHRs so as to ensure the Census Bureau’s infrastructure has a logical structure and associations. Working with the HIEs and non-HIEs, SoftDev will gain added expertise and understanding regarding the content, format, and quality of health records. SoftDev will also increase our ability to identify challenges to ingesting health records into one infrastructure while ensuring the guidance and advice we provide includes industry-standard toolkits and compliance to health care standards. The contract is for 3.5 years, including the base and three option periods.

Founded in 1999, SoftDev is a leading healthcare IT company. The firm is an SBA-certified HUBZone and Economically Disadvantaged Woman Owned Small Business (EDWOSB).

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2018 FedHealthIT Innovation Award Winner – CMS CROWN Data Discrepancy Support (CDDS)

About the Award – The FedHealthIT Innovation Awards recognize 25 of the top Federal Health leaders. Nominated and chosen by their peers, the awardees stand out from the rest based on their willingness to take on achievable risk, and more importantly, to deliver real results in support of their mission.

The Centers for Medicare & Medicaid Services (CMS) CROWN Data Discrepancy Support (CDDS) program was conceived in 2010 as an unsolicited proposal/white paper developed by SoftDev Incorporated (SoftDev) to improve data quality and reduce data discrepancies in electronic data submissions to the End Stage Renal Disease (ESRD) Program’s CROWNWeb system. CDDS is managed by CMS’ Center for Clinical Standards and Quality (CCSQ) under the leadership of Janis Grady, the CDDS COR.

CDDS focuses on innovative data approaches to solve real-world problems. For example, flooding and wildfire disasters in 2017 instigated a temporary (6-month) government policy change for dialysis facilities located within disaster areas. The policy change was made just weeks before a data submission period ended. CDDS had prototype systems in place in three days’ time and presenting fully accurate, quality and policy conforming data exhibits prior to the conclusion of the next data submission period. CMS, patients and providers directly benefit from the accurate, complete, and timely data that CDDS provides through our data quality and governance efforts and our reporting. In 2017, our efforts supported continuity of data for timely, actionable insights impacting affected beneficiaries. Our program efforts consistently produce savings for Medicare (over $40M in recovered revenues to date), enhance continuity of care for patients, and reduce provider burden.

 

SoftDev was awarded the CDDS contract as a HUBZone set-aside sole source in 2010 and has performed work as the sole contractor on the project since that time.

 

About the Event – The 4th annual 2018 FedHealthIT Innovation awards will be held on June 12th, 2018 at the National Press Club in Washington, DC. This event brings together more than 300 Federal Health leaders from Government and industry to help celebrate and recognize 26 of the top Federal Health programs and the teams behind these innovative efforts in support of Veterans Affairs, Military Health, Health and Human Services, and Centers for Medicare & Medicaid Services.  Meet the award winning program executives who are driving consensus, leading their agencies towards effective transformation and evolving technologies. Celebrate the programs that are achieving unparalleled access and elevating functional efficiencies through models that are modern, secure, and scalable.  SoftDev's Robin Kaiser and Melanie Marsh look forward to seeing you there!

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NAICS Codes

518210

519130

523920

541511

541512

541519 *

541611

541618

541690

541720

541910

541990

611420

611430

611699

611710

624310

* Primary NAICS Code

SoftDev

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  Fax: (919) 375-0093

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