SoftDev Announces CIO-SP3 Small Business – HUBZone Group GWAC Contract Award

SoftDev announced today that the National Institutes of Health (NIH) Info Tech Acquisition and Assessment Center (NITAAC) awarded SoftDev a contract on the Chief Information Officer – Solutions and Partners 3 (CIO-SP3) Small Business Government-Wide Acquisition Contract (GWAC) under the HUBZone Group.

SoftDev was awarded in all task areas, which include the following:

  • Task Area 1 – IT Services for Biomedical Research, Health Sciences, and Healthcare
  • Task Area 2 – CIO Support
  • Task Area 3 – Imaging
  • Task Area 4 – Outsourcing
  • Task Area 5 – IT Operations and Maintenance
  • Task Area 6 – Integration Services
  • Task Area 7 – Critical Infrastructure Protection and Information Assurance
  • Task Area 8 – Digital Government
  • Task Area 9 – Enterprise Resource Planning
  • Task Area 10 – Software Development

“SoftDev is thrilled to be selected in the highly lucrative HUBZone group on this contract vehicle and also selected for all 10 Task Areas. We have high expectations that federal agencies will utilize this vehicle as a source for HUBZone competition to help bolster their HUBZone small business goals,” said Robin Kaiser, President at SoftDev.

Return to News


SoftDev Announces U.S. Census Bureau Contract Award

SoftDev today announced that the U.S. Census Bureau awarded SoftDev a GSA Schedule 70 order for expert Electronic Health Record (EHR) services. “SoftDev is excited to expand our efforts as a federal partner to serve the Census Bureau to provide innovative, cost effective Health IT solutions to meet the Census Bureau’s mission,” said Robin Kaiser, President at SoftDev.

The Census Bureau is expanding its data acquisition, processing and provisioning activities to support multiple existing and emerging projects, including one high-visibility emerging project that expands research using EHRs. The Census Bureau plans to build an infrastructure with the capability to ingest, process, and track EHRs initially from health information exchanges (HIE) and then expand to other organizations (non-HIE) for electronic health information.

Under this award, SoftDev is excited to provide support in understanding the EHRs so as to ensure the Census Bureau’s infrastructure has a logical structure and associations. Working with the HIEs and non-HIEs, SoftDev will gain added expertise and understanding regarding the content, format, and quality of health records. SoftDev will also increase our ability to identify challenges to ingesting health records into one infrastructure while ensuring the guidance and advice we provide includes industry-standard toolkits and compliance to health care standards. The contract is for 3.5 years, including the base and three option periods.

Founded in 1999, SoftDev is a leading healthcare IT company. The firm is an SBA-certified HUBZone and Economically Disadvantaged Woman Owned Small Business (EDWOSB).

Return to News


2018 FedHealthIT Innovation Award Winner – CMS CROWN Data Discrepancy Support (CDDS)

About the Award – The FedHealthIT Innovation Awards recognize 25 of the top Federal Health leaders. Nominated and chosen by their peers, the awardees stand out from the rest based on their willingness to take on achievable risk, and more importantly, to deliver real results in support of their mission.

The Centers for Medicare & Medicaid Services (CMS) CROWN Data Discrepancy Support (CDDS) program was conceived in 2010 as an unsolicited proposal/white paper developed by SoftDev Incorporated (SoftDev) to improve data quality and reduce data discrepancies in electronic data submissions to the End Stage Renal Disease (ESRD) Program’s CROWNWeb system. CDDS is managed by CMS’ Center for Clinical Standards and Quality (CCSQ) under the leadership of Janis Grady, the CDDS COR.

CDDS focuses on innovative data approaches to solve real-world problems. For example, flooding and wildfire disasters in 2017 instigated a temporary (6-month) government policy change for dialysis facilities located within disaster areas. The policy change was made just weeks before a data submission period ended. CDDS had prototype systems in place in three days’ time and presenting fully accurate, quality and policy conforming data exhibits prior to the conclusion of the next data submission period. CMS, patients and providers directly benefit from the accurate, complete, and timely data that CDDS provides through our data quality and governance efforts and our reporting. In 2017, our efforts supported continuity of data for timely, actionable insights impacting affected beneficiaries. Our program efforts consistently produce savings for Medicare (over $40M in recovered revenues to date), enhance continuity of care for patients, and reduce provider burden.


SoftDev was awarded the CDDS contract as a HUBZone set-aside sole source in 2010 and has performed work as the sole contractor on the project since that time.


About the Event – The 4th annual 2018 FedHealthIT Innovation awards will be held on June 12th, 2018 at the National Press Club in Washington, DC. This event brings together more than 300 Federal Health leaders from Government and industry to help celebrate and recognize 26 of the top Federal Health programs and the teams behind these innovative efforts in support of Veterans Affairs, Military Health, Health and Human Services, and Centers for Medicare & Medicaid Services.  Meet the award winning program executives who are driving consensus, leading their agencies towards effective transformation and evolving technologies. Celebrate the programs that are achieving unparalleled access and elevating functional efficiencies through models that are modern, secure, and scalable.  SoftDev's Robin Kaiser and Melanie Marsh look forward to seeing you there!

Return to News


Inc. Magazine Unveils 36th Annual List of America’s Fastest-Growing Private Companies—the Inc. 5000

SoftDev Ranks No. 3961 on the 2017 Inc. 5000 with Three-Year Sales Growth of 72%

SoftDev Incorporated ranks # 3,961 in Inc. magazine’s 36th annual Inc. 5000 list, the most prestigious ranking of the nation’s fastest-growing private companies. SoftDev also ranked # 210 among Top Government Services companies. The Inc. 5000 list represents the most successful companies within America’s most dynamic economic segment of 28 million independent small and midsized businesses.

“SoftDev is thriving in uncharted territory as a woman-owned technical business, so I am extremely proud of SoftDev making the 2017 Inc. 5000. Though it has taken extreme effort over many years, I’m happy to say it is worth the effort” said Robin Kaiser, SoftDev CEO. “SoftDev’s ranking combines the value of our employees’ extensive talents along with the professionalism of our business partners and collaborators in making this achievement a reality.”

The 2017 Inc. 5000 is the most competitive crop in the list’s history. The average company on the list achieved a mind-boggling three-year average growth of 481%, with an aggregate revenue of $206 billion, and companies on the list collectively generated 619,500 jobs over the past three years. Complete results of the Inc. 5000 can be found at

“The Inc. 5000 is the most persuasive evidence I know that the American Dream is still alive,” says Inc. President and Editor-In-Chief Eric Schurenberg. “CEOs of the Inc. 5000 tell us they think determination, risk taking, and vision were the keys to their success, and I believe them.”

SoftDev will attend the Inc. 5000 Award Ceremony on October 12, 2017 at the JW Marriott Desert Springs Resort in Palm Desert, CA.

Return to News


SoftDev Welcomes Tim Hesse, Director of Operations

The SoftDev family is pleased to announce and welcome our newest team member, Tim Hesse, as our Director of Operations. Tim will focus on operational strategy implementation and administration to ensure the achievement of SoftDev’s organizational goals and objectives. He will direct operations to function in conjunction with business growth, introduction of new operational systems, meeting organizational financial objectives, and meeting organizational goals in relation to quality and timely delivery of products or services.

Before officially joining SoftDev on July 3, 2017, Tim contracted with SoftDev to implement organizational process improvements. For 20 years, Tim has progressed in the software quality assurance field supporting Medicare systems. He has served as a Team Lead, Manager, and Director of testing and business analyst teams. Tim has a long-standing history and reputation for process improvement, quality assurance, and consistently getting work done.

Tim earned his Bachelor of Science degree with summa cum laude honors at the North Carolina Wesleyan College.

Welcome to the team, Tim. SoftDev is happy to have you and look forward to being a part of your future success!

Return to News


SoftDev Awarded a GSA Schedule 70 Contract

SoftDev Incorporated (SoftDev), a HUBZone and Economically Disadvantaged Woman Owned Small Business, announces that the U.S. General Services Administration (GSA) has awarded the company a new IT Schedule 70 contract. This Multiple Award Schedule (MAS) gives agencies direct access to carefully vetted and proven vendors who offer information technology products and expert services to implement and manage them. SoftDev has supported federal agencies and customers since 2000 with program and project management, software engineering and software development, data analytics and reporting, and help desk services. In addition to the company’s existing contracts, the GSA Schedule 70 gives agencies streamlined access to SoftDev capabilities.

“SoftDev is proud to now offer specialized services through the GSA,” said Robin Kaiser, President and CEO. “This Schedule 70 contract will expand our ability to work with federal, state and local agencies, and offers fast and affordable access to our consulting services. I am proud of our Team for this tremendous win, and it demonstrates the excellence of our past and current performance history, management processes, financial stability, and customer satisfaction,” said Mrs. Kaiser.

SoftDev offerings are available on the GSA IT Schedule 70 under contract # GS-35F-377GA for the following Special Item Numbers (SINs):

  • SIN 132-51 Information Technology Professional Services
  • SIN 132-56 Health Information Technology Services

Agencies can obtain information about SoftDev’s GSA Schedule 70 contract services by contacting the company directly at SoftDev’s Sales Department.

You can also visit SoftDev’s GSAAdvantage! site.

SoftDev is a CMMI Maturity Level 3 rated organization, SBA-certified HUBZone and Economically Disadvantaged Woman Owned Small Business (EDWOSB). Founded in 1999, SoftDev provides project/program management, software development and testing, data management, help desk, quality assurance, and training solutions to public and private sector customers. SoftDev is headquartered in Raleigh, North Carolina.

Return to News


SoftDev Welcomes Melanie Marsh, Capture Manager

The SoftDev family is pleased to announce and welcome our newest team member, Melanie Marsh, as our Capture Manager. Melanie will focus on defining new business development strategies and help to position SoftDev in more contract awards.

Before officially joining SoftDev on April 18, 2017, Melanie provided SoftDev and other clients proposal writing and capture services as an independent contractor. Her career has spanned performing North Carolina Medicaid benefits analysis, mental illness case management, Sociology instruction, and clinical social work. For more than six years, Melanie supported Medicare beneficiaries in Florida and California performing conflict resolution, case review, immediate advocacy, and proctored the Alternative Dispute Resolution Program.

Melanie earned her Master of Social Work degree at the University of South Florida and her Bachelor of Arts degree at the University of Virginia.

Welcome to the team, Melanie. SoftDev is happy to have you and look forward to being a part of your future

Return to News


SoftDev awarded as subcontractor on a Department of Defense (DoD), Defense Logistics Agency (DLA) contract

SoftDev is part of a Department of Defense (DoD), Defense Logistics Agency (DLA) contract award as a subcontractor for the DLA J6 Enterprise Technology Services (JETS). Our prime contractor is TecPort Solutions/Computer Aid, Inc. This is an IDIQ contract and the actual work will be issued and awarded as task orders under the contract. The overall IDIQ contract value has a ceiling at $6B, and the period of performance is a 5 year base plus 3 one year options.

The DLA is the DoD’s largest logistics combat support agency, providing worldwide logistics support in both peacetime and wartime to the military services as well as several civilian agencies and foreign countries.

The DLA JETS IDIQ will provide the full range of IT services, technical and management expertise, and solution-related enabling products. IT solutions include those capabilities, applications, software, hardware, infrastructure and systems across the DLA IT Enterprise. Support will be provided for IT solutions, technical support, maintenance and sustainment; operations support; application development, maintenance and technical support; and lifecycle management.

SoftDev is a CMMI Maturity Level 3 rated organization, SBA-certified HUBZone and Economically Disadvantaged Woman Owned Small Business (EDWOSB). Founded in 1999, SoftDev provides project/program management, software development and testing, data management, help desk, quality assurance, and training solutions to public and private sector customers. SoftDev is headquartered in Raleigh, North Carolina.

Return to News


CMS Strategic Partners Acquisition Readiness Contract (SPARC) Award

SoftDev Incorporated (SoftDev) today announced that the Centers for Medicare & Medicaid Services (CMS), an operating division of the U.S. Department of Health and Human Services, selected SoftDev Incorporated for the Strategic Partners Acquisition Readiness Contract (SPARC) Indefinite Delivery/Indefinite Quantity (IDIQ) contract vehicle.

Under the contract, SoftDev will engage CMS and other Federal agencies on strategic, technical and program management advice, guidance, and support services to facilitate the modernization of business processes and supporting systems such as the Federal Healthcare Exchange and Medicare/Medicaid information technology systems.

The SPARC IDIQ contract is a five-year base contract with a five-year option period valued up to a $25 billion ceiling amount. All task orders less than $29 million are reserved for the small business pool. SoftDev is one of the four HUBZone, 28 Woman Owned, and 54 Small Business contractors selected as a prime contractor.

“As a current CMS contractor, we are excited to expand our efforts as a strategic partner in providing innovative, cost effective and efficient solutions to meet CMS’ mission of healthcare coverage and quality care for beneficiaries,” said Robin Kaiser, SoftDev’s President/CEO.

SoftDev provides large system project/program management, business analysis, requirements management, software development, testing, help desk, data management, systems training, and quality control. SoftDev has supported CMS with national healthcare projects since 2000.

Headquartered in Raleigh, NC, SoftDev is a leading national healthcare IT company. SoftDev is a SBA-certified HUBZone and Economically Disadvantaged Woman Owned Small Business (EDWOSB).

Return to News


SoftDev New Location Announcement

Effective April 1st, SoftDev’s new office location is:

3200 Spring Forest Road, Ste. 200

Raleigh, NC 27616-2812


SoftDev’s main office number and fax number has also changed.

Phone: (919) 246-4390

Fax: (919) 246-4399

Return to News







541519 *












* Primary NAICS Code

SoftDev Incorporated

  415 Pine Ave, Suite 103, Albany, GA 31701

  Phone: (919) 246-4390
  Fax: (919) 375-0093

Copyright © 2023 SoftDev Incorporated. All Rights Reserved.