SoftDev Welcomes Michael Kennedy, Chief Data Scientist

The SoftDev family is pleased to announce and welcome our newest team member, Michael Kennedy, as our Chief Data Scientist.  Michael Kennedy joins SoftDev with more than 20 years of experience in projects supporting the Centers for Medicare & Medicaid Services (CMS) and several State Medicaid system implementations. With successful application of data-driven, long-term strategic planning, Michael is a welcome addition to SoftDev’s customers and corporate growth.

Prior to joining SoftDev, Michael expertly served as a Program Manager, Project Manager, Medicare and Medicaid SME, and Business/Technical/Data Analysis SME supporting CMS’ initiatives, practices and systems implementation and maintenance of CMS IT practices and systems. In addition to writing policy, developing systems, and implementing business process for CMS, he has also developed socialization of information, communication process and implemented training for CMS and its employees and contractors.

Michael also worked for the State of Mississippi as Deputy Chief Information Officer on 18 Medicaid System upgrades, the State of Iowa on the Integrated Eligibility enterprise system for the Medicaid program, the joint commission for Federal and State funding, and the State of Ohio MMIS, DSS, and claims system updates and integration, including the development and rollout of a Web Portal that allowed facilities and patients to access and view Electronic Health Records, the MMIS upgrade, and the Decision Support System to further each of those efforts.

He is currently a doctoral candidate for statistics and mathematics, with an emphasis in leadership. He holds certifications in Data Science, Project Management Professional (PMP) and Certified Scrum Master (CSM).

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Melanie Marsh, Director of Business Development

SoftDev is pleased to announce the promotion of Melanie Marsh from Capture Manager to Director of Business Development effective October 1, 2018.  Melanie has been with SoftDev for nearly four years, starting as a consultant and officially joining the company as Capture Manager.  As Director of Business Development, she will be responsible for the management and execution of the full Business Development life-cycle in support of the company’s vision, strategy and growth.

During her tenure at SoftDev, Melanie has implemented business development protocols and roadmaps that have played a key role advancing SoftDev’s visibility to customers and partners and securing contract awards.  For example, in 2018 alone, Melanie has led efforts resulting in four contract awards, including a CMS HUBZone sole source contract, CROWN Data Discrepancy Support; a U.S. Census Bureau Health Informatics Expert contract; the CMS Measurement and Instrument Development and Support (MIDS) IDIQ contract; and the NITAAC CIO-SP3 HUBZone Ramp On GWAC.  She was also instrumental in SoftDev’s submission for our 2018 FedHealthIT Innovation Award.  Melanie is frequently recognized by our partners for her outstanding performance and dedication.

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SoftDev Welcomes Tim Hesse, Director of Operations

The SoftDev family is pleased to announce and welcome our newest team member, Tim Hesse, as our Director of Operations. Tim will focus on operational strategy implementation and administration to ensure the achievement of SoftDev’s organizational goals and objectives. He will direct operations to function in conjunction with business growth, introduction of new operational systems, meeting organizational financial objectives, and meeting organizational goals in relation to quality and timely delivery of products or services.

Before officially joining SoftDev on July 3, 2017, Tim contracted with SoftDev to implement organizational process improvements. For 20 years, Tim has progressed in the software quality assurance field supporting Medicare systems. He has served as a Team Lead, Manager, and Director of testing and business analyst teams. Tim has a long-standing history and reputation for process improvement, quality assurance, and consistently getting work done.

Tim earned his Bachelor of Science degree with summa cum laude honors at the North Carolina Wesleyan College.

Welcome to the team, Tim. SoftDev is happy to have you and look forward to being a part of your future success!

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SoftDev Welcomes Melanie Marsh, Capture Manager

The SoftDev family is pleased to announce and welcome our newest team member, Melanie Marsh, as our Capture Manager. Melanie will focus on defining new business development strategies and help to position SoftDev in more contract awards.

Before officially joining SoftDev on April 18, 2017, Melanie provided SoftDev and other clients proposal writing and capture services as an independent contractor. Her career has spanned performing North Carolina Medicaid benefits analysis, mental illness case management, Sociology instruction, and clinical social work. For more than six years, Melanie supported Medicare beneficiaries in Florida and California performing conflict resolution, case review, immediate advocacy, and proctored the Alternative Dispute Resolution Program.

Melanie earned her Master of Social Work degree at the University of South Florida and her Bachelor of Arts degree at the University of Virginia.

Welcome to the team, Melanie. SoftDev is happy to have you and look forward to being a part of your future

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