Type: News
SoftDev Earns Spot Among SAMHSA IDIQ Awardees
SAMHSA IDIQ Award / Domains II and V / Awarded 8/1/22

ESRD Help Desk Program Named as a FedHealthIT Innovation Award Recipient
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FedHealthIT published its list of 8th Annual FedHealthIT Innovation Award winners. Among those named was SoftDev’s prime effort, the ESRD Help Desk. This award recognizes and honors the Federal Health technology and consulting community by celebrating programs nominated and selected by their peers for driving innovation and results across the Department of Veterans Affairs, Military Health, Health and Human Services, and Centers for Medicare and Medicaid Services.
The ESRD Help Desk supports the Center for Medicare’s purpose by providing ESRD Subject Matter Expertise and case management services to Medicare Advantage plans when a plan assumes improper Medicare payment. In collaboration with CMS, SoftDev has delivered process innovation that has matured and expedited data reconciliation at a far faster pace. The significance of these cases is that each case represents beneficiary lives– patients with ESRD – which have financial implications on their payments for treatment. The Medicare Advantage Organizations (MAOs) have expressed tremendous support and gratitude for the new process and the quick resolution to ESRD patient claim issues that have existed for many years. SoftDev is proud to have delivered these improvements to the community and, at the same time, honored our mission to improve lives. We recognize and thank our ESRD Help Desk team, including our leads Michael Kennedy, PhD, Danny Grandison, Nancy Carlson, MPA, Cindy Smith, and Patrice Riley for all their thought leadership, hard work, and dedication to the ESRD Community.
This 2022 FedHealthIT Innovation award represents the sixth such award to SoftDev in four years. SoftDev has been recognized in 2018, 2020, and 2021 for innovation delivered on the following programs: CMS / CROWN Data Discrepancy Support (2 awards), CMS / Alignment of the Quality and Public Reporting Programs and Websites (2 awards), and AHRQ / Medical Expenditure Panel Survey – Household Component Health Policy Booklet Abstraction.
2022 FedHealthIT Innovation Award Winners
Robin Kaiser Named as FedHealthIT 100 Hall of Fame Honoree

FedHealthIT published its list of honorees for the 2021 FedHealthIT 100 Hall of Fame today. Among those named was SoftDev President and CEO, Robin Kaiser. This honor represents a distinct group of individuals who have distinguished themselves time and time again as winners of the FedHealthIT100 awards for the impact they are making within the Federal Health community and in support of Federal Health missions.
Through her ongoing service to the mission of the End Stage Renal Disease (ESRD) Program, Ms. Kaiser’s impact has been to improve the lives of ESRD beneficiaries, their families, providers, and the federal contractors that support them.
SoftDev is extremely proud to see her name among such a distinguished list of players within our industry. As we look forward to the future, we are excited to continue to support Ms. Kaiser and this mission.
The 2022 FedHealthIT100 Hall of Fame
SoftDev Ranks on Inc. Magazine’s Annual List of America’s Fastest-Growing Private Companies for 4th Time
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INC. magazine revealed that SoftDev is No. 4333 on its annual Inc. 5000 list, the most prestigious ranking of the nation’s fastest growing private companies. SoftDev ranked No. 55 in Baltimore, No. 122 in Maryland, and No. 163 among Government Services companies. The list represents a unique look at the most successful companies within the American economy’s most dynamic segment—its independent small businesses.
Not only have the companies on the 2021 Inc. 5000 been very competitive within their markets, but this year’s list also proved especially resilient and flexible given 2020’s unprecedented challenges. Among the 5,000, the average median three-year growth rate soared to 543 percent, and median revenue reached $11.1 million. Together, these companies added more than 610,000 jobs to the U.S. economy over the past three years. The top 500 companies are featured in the September issue of Inc., which will be available on newsstands August 20th.
“The 2021 Inc. 5000 list feels like one of the most important rosters of companies ever compiled,” says Scott Omelianuk, editor-in-chief of Inc. “Building one of the fastest-growing companies in America in any year is a remarkable achievement. Building one in the crisis we’ve lived through is just plain amazing. This kind of accomplishment comes with hard work, smart pivots, great leadership, and the help of a whole lot of people.”
Complete results of the Inc. 5000, including company profiles and an interactive database that can be sorted by industry, region, and other criteria, can be found at www.inc.com/inc5000.
SoftDev Announces ISO 9001:2015 Certification
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SoftDev is proud to announce that it has earned ISO 9001:2015 certification after an extensive audit of the company’s internal operations. Adoption of this quality management system is a strategic decision to enhance our overall performance and ensure that we continue to provide our customers with the high-quality services and products we are known for. SoftDev’s ISO 9001:2015 certification will augment our existing CMMI-DEV ML3 certification.
ISO 9001:2015 is a globally recognized quality management standard developed and published by the International Organization for Standardization (ISO). This standard provides a model that organizations of all types and sizes can use for building an effective quality management system. Built on various quality management principles including a strong focus on customers, an involvement of high-level organization management, a process approach, and an ongoing improvement of the process, ISO 9001:2015 helps ensure that customers get consistent, high-quality products and services.
“SoftDev is excited that we can add this new ISO 9001:2015 certification in conjunction with our CMMI certification to pursue the highest level of quality. Although SoftDev is known in the industry for our quality and customer focus, validating our processes through ISO 9001:2015 brings an added level of confidence for our customers,” said Robin Kaiser, President at SoftDev.
MEPS-HC HPB Abstraction Named as a 2021 FedHealthIT Innovation
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AQPRPW Named as a FedHealthIT Innovation Award Recipient for Second Time
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FedHealthIT published its list of 7th Annual FedHealthIT Innovation Award winners. Among those named was SoftDev’s prime effort, the Alignment of Quality Reporting Programs and Websites (AQPRPW). This marks the second consecutive year that AQPRPW has been recognized for is innovation and impact to the CMS mission. The FedHealth IT Innovation award recognizes and honors the Federal Health technology and consulting community by celebrating programs nominated and selected by their peers for driving innovation and results across the Department of Veterans Affairs, Military Health, Health and Human Services, and Centers for Medicare and Medicaid Services.
CMS embraces the belief that making data available and accessible can improve health outcomes in a myriad of ways. With an eye on modernization, improved Digital Services and cost containment, CMS, through AQPRPW, worked diligently to utilize HCD to elevate and streamline its Compare Website Tool suite. AQPRPW cultivated trusting working relationships between OC/CCSQ, ensured mission focus, and aligned stakeholders. By embracing HCD tenets within the project, focus on bringing HCD to life as a result of the project was natural. This furthered movement toward “One CMS” and modernization across the public reporting spectrum while realizing true return on investment.
SoftDev’s Agency for Healthcare Research and Quality (AHRQ) Medical Expenditure Panel Survey – Household Component Health Policy Booklet (MEPS-HC HPB) Abstraction effort was also named on the 2021 Awardee list. The 2021 FedHealthIT Innovation awards received by SoftDev represent the fourth and fifth such award to SoftDev in three years. SoftDev was recognized in 2018 and 2020 for innovation delivered on the following programs: CMS / CROWN Data Discrepancy Support (2 awards) and CMS / Alignment of the Quality and Public Reporting Programs and Websites (1 previous award).
SoftDev congratulates all FedHealthIT Innovation Award winners. For a full list of awardees, visit https://www.fedhealthit.com/2021/05/2021-fedhealthit-innovation-award-winners-announced/.
SoftDev Achieves Inc. Magazine’s List of the Fastest-Growing Private Companies in the D.C. Metro Region
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Inc. magazine today revealed that SoftDev Incorporated (SoftDev) is No. 240 on its second annual Inc. 5000 Regionals: D.C. Metro list, the most prestigious ranking of the fastest-growing Washington, D.C., area-based private companies. Born of the annual Inc. 5000 franchise, this regional list represents a unique look at the most successful companies within the D.C. area economy’s most dynamic segment—its independent small businesses.
“I am extremely proud for SoftDev to be listed among the Inc. Magazine’s List of the fastest growing private companies in the D.C. Metro region. SoftDev relocated to Baltimore from the Raleigh, NC area in early 2020. The D.C. Metro region is an extremely competitive marketplace and our success here shows that we are primed to grow and scale even further.”, said Robin Kaiser, SoftDev’s President & CEO.
The companies on this list show stunning rates of growth across all industries in the Washington, D.C., region. Between 2017 and 2019, these 250 private companies had an average growth rate of 211 percent and, in 2019 alone, they employed more than 120,000 people and added nearly $15 billion to the D.C. area economy. Companies based in major metro areas—Baltimore, Maryland, the Washington, D.C. area, and Richmond, Virginia—brought in the highest revenue overall.
Complete results of the Inc. 5000 Regionals: D.C. Metro, including company profiles and an interactive database that can be sorted by industry, metro area, and other criteria, can be found at https://www.inc.com/inc5000/regionals/washington-dc.
“This list proves the power of companies in the Washington, D.C. area no matter the industry,” says Inc. editor in chief Scott Omelianuk. “The impressive revenues and growth rates prove the insight and diligence of CEOs and that these businesses are here to stay.”
SoftDev Wins EQRS PRP&A Contract
