Type: News
Robin Kaiser Named as a 2021 FedHealthIT Top 100 Honoree
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The FedHealthIT100 honors those individuals recognized for driving change and advancement in the Federal Health Information Technology and Consulting Market. Nominated and chosen by their peers, some common themes among those who were selected include the desire and willingness to challenge conventional wisdom, to go above and beyond, to drive innovation, and to give back to the larger Federal Health IT and Consulting community. SoftDev’s President and CEO, Robin Kaiser, is among those named to this prestigious list for the third consecutive year.
Ms. Kaiser has continuously served the End Stage Renal Disease (ESRD) community for over 20 years. With focus on improving the quality of ESRD data and, therefore, enhancing the ESRD beneficiary experience, Ms. Kaiser has worked diligently across numerous CMS initiatives. SoftDev congratulates Ms. Kaiser and all of the FedHealthIT Top 100. For the full list of honorees, visit https://www.fedhealthit.com/2020/11/the-2021-fedhealthit100/.
SoftDev Announces ESRD Help Desk – HUBZone Contract Award
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SoftDev continues to prove its placement as the End Stage Renal Disease (ESRD) Program data quality expert with a competitive HUBZone award for the CMS ESRD Help Desk contract. This effort brings SoftDev’s ESRD expertise to the Center for Medicare (CM), supporting CM in its data quality interests. With streamlined processes and the added benefit of cognitive solutions, SoftDev is excited to bring innovative ideas forward for the ongoing benefit of the ESRD Program across the nation. “SoftDev is invested in making sure the ESRD community has what it needs – from every perspective. With AI and ML in our toolset, we can operate at lightning speed without compromising on quality. This is an exciting time for me, personally, and for my team. I could not be prouder of what we have achieved. The SoftDev team has continued to demonstrate its creativity with new ideas and innovations that serve the interests of CMS, , providers, and patients tackling kidney disease,” stated Robin Kaiser, President at SoftDev.
The ESRD Help Desk supports CM’s mission by providing case management services to Medicare Advantage and Prescription Drug Plans (MAPDs) that ensure proper payment under the ESRD Program. The ESRD Program continues to account for a significant portion of the Medicare budget, approximately 7% of the Medicare fee-for-service spending despite representing less than 1% of the total Medicare population. At the same time, ESRD Patient populations are increasing by 5% and the number of dialysis providers increase by almost 7% annually, impacting the burden of data submissions for dialysis providers to increase proportionally. Given these complicating factors, CM requires clear confidence in that ability to reconcile discrepancies and ensure proper payments are made through the ESRD Help Desk.
Founded in 1999, SoftDev a leading healthcare IT company. The firm is an SBA-certified HUBZone and Woman Owned Small Business (WOSB).
Inc. Magazine Unveils Its Annual List of America’s Fastest-Growing Private Companies—the Inc. 5000
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SoftDev Moves to Baltimore
CDDS Named as a FedHealthIT Innovation Award Recipient for Second Time
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AQPRPW Named as a FedHealthIT Innovation Award Recipient
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SoftDev proudly announces that our CMS / Alignment of Quality Reporting Programs and Websites (AQPRPW) prime effort has been named among FedHealthIT’s list of 6th Annual FedHealthIT Innovation Award winners. The FedHealth IT Innovation award recognizes and honors the Federal Health technology and consulting community by celebrating programs nominated and selected by their peers for driving innovation and results across the Department of Veterans Affairs, Military Health, Health and Human Services, and Centers for Medicare and Medicaid Services.
SoftDev ascribes to the belief that data and tools are meaningless unless provided in an easily digestible and navigable manner. With an eye on modernization and improved Digital Services, CMS also embraces this belief and is seeking to utilize human centered design (HCD) to improve and streamline its suite of Compare Website Tools. This involves coordination between OC, CCSQ, and a myriad of contractors/stakeholders involved in public reporting of quality measure data. This program is currently in progress moving towards a Spring 2020 release of the new, fully aligned digitally transformed and consolidated Compare Websites and Summer 2020 sunsetting of the current Compare Website suite. The two new Compare tools, through enhanced digital services, will be user-centric with streamlined content and more intuitive interfaces. Beneficiaries will gain greater insights about available options assisting with more informed decisions about their healthcare. Researchers will easily target needed data for more meaningful analyses. CMS and AQPRPW are furthering the movement to achieve the vision of “One CMS” through digital transformation and greater collaboration and cohesion between OC and CCSQ.
SoftDev’s CMS CROWNWeb Data Discrepancy Support (CDDS) effort was also named on the 2020 Awardee list. This is the second such award for CDDS. SoftDev congratulates all FedHealthIT Innovation Award winners. For a full list of awardees, visit https://www.fedhealthit.com/2020/02/fedhealthit-2020-innovation-award-winners-announced/.
SoftDev Supports 12th SOW QIN-QIO Data Collection

Robin Kaiser Named as a FedHealthIT Top 100 Honoree for Second Time
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SoftDev Announces AHRQ Medical Expenditure Survey Household Component (MEPS-HC) Health Policy Booklet Abstraction Task Order Award
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